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To ensure timely arrival, holiday orders must be placed by December 9th.


Getting Started with your pearl

Register Your Pearl

Registration allows us to provide you with faster customer service.

Register now

User Manual

Check your firmware version by connecting to our updater app


Quick Start Guide > More languages & early versions >


The Acaia Pearl has a 1-year limited manufacturer’s warranty

Warranty policy


Hop online and talk to us now

Support center

Quick Tips

Turn off your scale's Bluetooth capability

The ability to turn on and off your Bluetooth can come in handy for cafes and barista competitors. The scale and any of our apps is a one-to-one pairing. If the Bluetooth connection is not working, make sure you close out of any connected apps in your phone and other phones.

Turn on/off modes in your Pearl

Apply the protective film on the Acaia Pearl

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